Territory Systems Engineer, Commercial, Germany

The Role

The Territory Systems Engineer (TSE) is a key growth role, focusing on providing essential pre-sales technical support across accounts within a given territory. This position requires a blend of technical acumen, partnership enablement, and a proactive approach to supporting high-volume, transactional sales motions. You will act as the primary technical coach for our partners, empowering them to drive new business and expansion opportunities independently.

What You'll Do

• Serve as the Technical Brand Ambassador: Act as the primary technical contact alongside the TAE in customer engagements, guiding discussions and showcasing the power and simplicity of Pure's solutions.
• Empower Partner Technical Teams: Guide and activate elite and preferred Partner Systems Engineers (SEs), providing coaching and resources to help them effectively sell, compete, and scale their business with Everpure.
• Facilitate Technical Validation: Review and validate sizing, quotes, and technical architectures for various solutions, ensuring accuracy and alignment with customer needs and product capabilities.
• Drive Tool & Resource Adoption: Increase awareness and usage of Everpure's sales and technical tools across the partner ecosystem, ensuring they are leveraged effectively at the appropriate stages of the sales cycle.
• Coordinate Technical Enablement: Organize and coordinate technical resources (e.g., specialists, training teams) for partner bootcamps, technical events, and workshops to continuously upskill our channel.
• Resource Management & Escalation: Function as a technical "go-to" advisor for partners, efficiently linking them to virtual resources or properly escalating complex technical inquiries to dedicated Systems Engineers (SEs), the help desk, or Product Technical Marketing (PTM).
• Support Collaborative Growth: Build and maintain strong, productive relationships with both the TAE and Channel Partners to ensure seamless technical support, shared goal achievement, and ultimately, closed deals.

What You'll Bring

• Foundational Technical Experience: Professional B2B experience in a technical support, customer-facing, or pre-sales role, demonstrating a solid understanding of technology sales processes.
• Domain Familiarity: Familiarity with the enterprise storage market, data management, and current/emerging IT infrastructure architectures is strongly preferred.
• Collaborative Mindset: Demonstrated success working closely with a sales counterpart (like a TAE) and channel partners to achieve shared business and technical objectives.
• Proactive Drive & Motivation: A high degree of self-motivation, initiative, and the drive to quickly learn complex technical concepts and apply them effectively in a fast-paced environment.
• Strong Communication & Coaching Skills: Excellent verbal and written communication skills with the ability to clearly articulate technical value to diverse audiences, from partner SEs to business decision-makers. Fluency in both German and English is required.
• Organizational Resilience: Excellent organizational and time management skills necessary to juggle multiple partner engagements, technical validations, and training support activities in a dynamic territory.