Senior Manager E-Commerce EMEA Commercial Performance & Steering

Your mission

Own the operational engine that drives Ecommerce performance across EMEA — ensuring strong execution discipline, clear accountability, and consistent delivery against global priorities, while amplifying leverage for the EMEA hub leader to focus on shaping commercial growth and strategic direction

Your Responsibilities

• Establish and manage a structured operating cadence across EMEA Ecommerce teams (weekly, monthly, quarterly)
• Support preparation of key business reviews (MBRs, regional reviews, leadership updates)
• Track commercial performance across markets, ensuring clear visibility on KPIs, trends and risks
• Identify performance gaps and ensure appropriate follow-up actions are driven across markets
• Support documentation and communication of global commercial guidance and frameworks & playbooks
• Coordinate rollout and adoption of global playbooks across key functional areas (performance marketing, content, CRM, data optimisation, etc.)
• Monitor adherence and remove friction to global commercial guardrails (budget allocation, channel mix, promotional strategy, etc.)
• Act as the primary coordination point between EMEA markets and global functional teams
• Ensure alignment between global priorities and market execution, proactively identifying and resolving friction points
• Provide program management support for key regional and global initiatives led by the EMEA Hub
• Track progress of strategic initiatives, ensuring timelines, deliverables and outcomes are met
• Support execution of high-priority commercial projects (e.g. marketplace optimization, Social commerce, CX enhancements)
• Ensure clear ownership, accountability and follow-through across all initiatives
• Facilitate knowledge sharing and best practice exchange across EMEA markets.

Your talent

• 6–10 years of relevant experience in Consulting, Corporate Strategy, Ecommerce, or similar roles within consumer, retail or digital businesses
• Strong program management and execution capability, with a track record of driving initiatives across multiple stakeholders
• High degree of structure and discipline, with the ability to manage complex cadences and multiple priorities simultaneously
• Strong analytical skills, with the ability to interpret performance data and translate insights into actions
• Excellent stakeholder management skills, with the ability to work effectively across global and regional teams
• High ownership mindset and ability to operate in fast-paced, evolving environments
• Strong communication skills, with the ability to clearly structure and present information for senior audiences.