Working Student (m/f/d) – Support Center Content Writer (English)

About Mailbutler

Mailbutler develops productivity software for Apple Mail, Gmail, and Outlook, helping professionals communicate and collaborate more effectively. [mailbutler.io](http://mailbutler.io)

What you'll do

• Write, revise, and maintain support center articles and user guides in English
• Explain software features in clear, simple language for everyday users
• Improve existing documentation for accuracy, consistency, and readability
• Test new features and document workflows
• Collaborate with Product, Support, and Marketing teams
• *Optional:* Create short tutorial videos and product tips for the support center and social media channels

What we're looking for

• Currently enrolled at a university
• Available up to 20 hours per week
• Excellent written English skills (native level or equivalent)
• Tech-savvy and comfortable learning new software
• Able to explain technical concepts in an easy-to-understand way
• Strong attention to detail and a structured way of working
• Self-motivated and able to work independently
• Experience with content creation, technical writing, video creation, or knowledge bases is a plus

What we offer

• Flexible working hours
• Remote work option
• Hands-on experience in a growing SaaS company
• Friendly, international team
• Real impact on how thousands of users learn and use Mailbutler

*Location:* Berlin preferred, but not required.

*Apply with your CV and, if available, a short writing sample or examples of content you've created.*